What exact content is written on my ESA letter?

Our ESA letters contain the following:

• The official letterhead of the mental health professional.
• Their business, contact information, and signature.
• Their license information, which allows anyone to check the status of their license.
• Their confirmation that you meet the definition of a disability and recommendation for an emotional support animal.

Our ESA letters do not disclose any personal medical or mental health information about you. Your personal health information is always kept private. And it is against the Fair Housing Act for your landlord or property manager to ask you about your mental health information or why you need an emotional support animal.